What are the delivery options?
Online orders may be delivered to the following countries:
- CHINA
The following delivery options may be offered depending on the delivery region and the availability of your creation. You may get an estimated delivery date once your selection is in your basket.
- Standard delivery – 3 to 5 days
- Express delivery – 1 to 2 days
- On demand delivery – selection of date and time slot
|
How much does the delivery cost?
All our shipping options are complimentary.
|
Can my order be delivered in a Van Cleef & Arpels boutique?
When placing an order, you may choose delivery at home or in one of our eligible boutiques. To do so, you may select the click & collect option during your online purchase.
|
May I have my order delivered to a hotel or at work?
Your order may be delivered to your work place, your holiday residence but we do not deliver to hotels or hospitals. Please note that in any case, a signature will be requested at the time of delivery.
|
How can I track my order?
As soon as your order is shipped, you receive a tracking link through email.
You may also contact one of our client advisors by phone, email or chat for assistance.
|