In response to the COVID-19 situation and extreme weather conditions

Van Cleef & Arpels is committed to the safety and health of our clients, business partners, and employees.


Due to the Covid-19 prevention and control, there are delivery restrictions in Yunnan Puer, Ruili, Lincang, Dehong, Xishuangbanna Dai Autonomous Prefecture, Inner Mongolia Alashan, Chongqing Beibei area, Yubei area, Fujian Putian, Quanzhou, Xiamen, Heilongjiang Harbin, Heihe, Suihua, Sichuan Ganzi and the Xinjiang Uygur Autonomous Region.


As a result of the extreme weather conditions, we are also facing delivery constraints in Henan Zhengzhou, Nanyang, Luoyang, Pingdingshan and Sanmenxia.


We sincerely apologize for the inconvenience and thank you in advance for your understanding. We will closely follow up related information and try our best to deliver your order.


For additional information about our logistics services or help, please contact our ambassadors at 4006237878.