Back to Care & Services

Watch care and repair

Discover the Maison's advice and services to preserve the proper function of the timepieces.

Lifetime battery change Repair

Lifetime battery change

From conception to manufacturing, Van Cleef & Arpels is committed to equipping its watchmaking creations with optimal longevity. Only high-quality batteries are used to provide durable, reliable performance.

 

For every Van Cleef & Arpels quartz watch, the Maison offers a complimentary lifetime battery replacement. This service ensures that your watch will continue to function accurately for years to come.

Complimentary service

This service is available for the following creations

  • Alhambra secret pendant watch Rose Gold, Diamond, Mother-of-pearl ¥ 215,000

  • Frivole Secrète watch, medium model Yellow Gold, Diamond ¥ 407,000

  • Alhambra watch, small model Yellow Gold, Mother-of-pearl ¥ 71,000 +1 stone variation

  • Perlée watch, 23 mm Yellow Gold, Mother-of-pearl ¥ 71,000 +1 stone variation

Would you like to speak to a Van Cleef & Arpels client advisor?

The Maison's jewelry and watchmaking experts would be happy to assist you by telephone should you have any questions about the maintenance and servicing of Van Cleef & Arpels creations.

Contact us

Related services

Watch care and repair

Watch care and repair

Van Cleef & Arpels remains at your side throughout the life of your watch. The Maison is ready to assist you, whether in our boutiques or by phone, to understand your needs and relay them to our watchmaking craftsmen.

Wristwatch adjustment

Wristwatch adjustment

The Maison offers bracelet adjustments for your wristwatch to ensure a perfect and comfortable fit

Watch personalisation​

Watch straps​

The Maison offers a variety of straps, from satin to various types of leather in a selection of colors to customize each timepiece.

Jewelry repair

Jewelry repair

Van Cleef & Arpels is dedicated to helping you care for your jewelry, offering a preservation service to safeguard its integrity. We recommend requesting this service as soon as any element of your piece appears weakened or damaged.

Chain adjustment

Chain adjustment

To ensure a perfect fit, Van Cleef & Arpels offers a sizing service to precisely adjust the creations chain links. The length can be altered up or down within certain limits to maintain the piece's original design.

Diagnosis and repair

Van Cleef & Arpels remains at your side throughout the life of your watch. The Maison is ready to assist you, whether in our boutiques or by phone, to understand your needs and relay them to our watchmaking craftsmen. They will perform a comprehensive diagnosis to recommend the necessary services.

Complete service: from ¥ 3,750 (incl. VAT)

Would you like to speak to a Van Cleef & Arpels client advisor?

The Maison's jewelry and watchmaking experts would be happy to assist you by telephone should you have any questions about the maintenance and servicing of Van Cleef & Arpels creations.

Contact us

Related services

Lifetime battery change

Lifetime battery change

From conception to manufacturing, Van Cleef & Arpels is committed to equipping its watchmaking creations with optimal longevity.

Wristwatch adjustment

Wristwatch adjustment

The Maison offers bracelet adjustments for your wristwatch to ensure a perfect and comfortable fit

Watch straps​

Watch personalisation​

The Maison offers a variety of straps, from satin to various types of leather in a selection of colors to customize each timepiece.

Jewelry repair

Jewelry repair

Van Cleef & Arpels is dedicated to helping you care for your jewelry, offering a preservation service to safeguard its integrity. We recommend requesting this service as soon as any element of your piece appears weakened or damaged.

Chain adjustment

Chain adjustment

To ensure a perfect fit, Van Cleef & Arpels offers a sizing service to precisely adjust the creations chain links. The length can be altered up or down within certain limits to maintain the piece's original design.